GENERAL AIR TRANSPORTATION TERMS AND CONDITIONS

These General Air Transportation Terms and Conditions (these "Terms and Conditions") are agreed to by and between Blade Urban Air Mobility, Inc., a Delaware corporation located at 31 Hudson Yards, 14th Floor, New York, New York 10001 ("Blade") and the individual(s) or entity(ies) utilizing, purchasing and/or reserving Flights coordinated or arranged by Blade referencing and/or incorporating these Terms and Conditions ("Customer"). Blade and Customer may each be referred to herein individually as a "Party" and collectively, the "Parties". These Terms and Conditions are a binding legal agreement between Blade, on the one hand, and all individuals and/or entities who participate in the applicable Flight(s) (as defined below), on the other hand. If Customer is accepting these Terms and Conditions on behalf of a company, organization, or similar entity, Customer is accepting these Terms and Conditions for that entity and representing to Blade that Customer has the authority to bind such entity to these Terms and Conditions. If Customer is traveling with and/or paying for multiple travelers, Customer's acceptance of these Terms and Conditions will be on behalf of Customer and all members of the traveling party. Upon request, Blade will provide a copy of these Terms and Conditions to any member of the traveling party.

  1. Incorporation by Reference. Blade's Terms of Service located at https://www.blade.com/terms_of_service (the "Terms of Service") and Blade's Privacy Policy located at http://www.blade.com/ppolicy (the "Privacy Policy" and collectively with the Terms of Service, the "General Terms") are hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation). In the event of a conflict between the General Terms and these Terms and Conditions, these Terms and Conditions shall control. Blade reserves the right to modify any or all of the General Terms from time to time in its sole discretion.
  2. Luggage Policy. Blade's Luggage Policy located at https://www.blade.com/p/luggage (the "Luggage Policy") is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation). Blade reserves the right to modify the Luggage Policy from time to time in its sole discretion.
  3. Pet Policy. Blade's Pet Policy located at https://www.blade.com/p/pets (the "Pet Policy") is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation). Blade reserves the right to modify the Luggage Policy from time to time in its sole discretion.
  4. Cancellation and Change Policies. Blade's Cancellation and Change Policies located at https://www.blade.com/p/cancellations (the "Cancellation and Change Policies") are hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation). Blade reserves the right to modify the Cancellation and Change Policies from time to time in its sole discretion.
  5. Late Passengers. Customers must arrive fifteen (15) minutes prior to their scheduled departure time. Flights may depart up to five (5) minutes ahead of their scheduled departure time due to circumstances including, but not limited to, weather, temporary flight restrictions, airport congestion, airport curfews and pilot duty times. Neither Blade nor any aircraft operators have an obligation to wait for late passengers. Refunds are not issued for missed flights.
  6. Flight Delays and Reassignments. Blade will use commercially reasonable efforts to notify Customer of delays or cancellations. To minimize cancellations and delays due to reasons outside of Blade's control. Blade may reassign Customer to a different aircraft, which may include a change of airframe model. If Blade has to move a Flight to a time earlier than Customer scheduled departure due to reasons outside Blade's control, and Customer is unable to make the new departure time, Customer agrees to accept a refund in the form of Blade Credits in lieu of a credit card refund.
  7. Passenger Weight Limit. Helicopters and seaplanes have a maximum weight capacity and other restrictions that govern the balance of the aircraft and help to ensure the safety of all our passengers. The maximum weight limit per passenger is 275 lbs. Passengers exceeding the weight limit will be required to purchase an additional seat. For additional information please contact our Flier Relations staff at 844.359.2523 or email us reservations@blade.com.
  8. Passenger Seating. On all Flights, the aircraft operator reserves the right to assign specific seats to passengers. Blade and/or aircraft operators reserve the right to assign seats to all passengers.
  9. Refusal to Transport. Blade and/or aircraft operators may refuse to transport or remove a passenger from an aircraft for any reason, including, but not limited to:
    1. Failure to comply with these Terms and Conditions, the General Terms or the aircraft operator's instructions;
    2. Disorderly, disruptive, abusive, or threatening conduct;
    3. Appearance by the passenger that he/she is intoxicated or under the influence of alcohol drugs;
    4. The appearance that a passenger is engaged in illegal activity; or
    5. Unauthorized photography in Blade lounges or on flights.

    Refunds for Flights terminated under this Section will be determined on a case-by-case basis. If a refund is granted, such refund shall be Customer's sole recourse against Blade.

  10. Additional Fees. Pricing may not include unexpected or incidental costs, for which Customer may be responsible, including but not limited to (i) after-hour operations, (ii) extraordinary FBO fees, (iii) catering requests, (iv) ground transportation requests, and (v) excess baggage. Customer is responsible for all costs, including excessive cleaning, associated with any damage, stains, or extraordinary wear and tear caused by, or otherwise attributed to, Customer or Customer's passengers on any Flight ("Damage Fees"). All Damage Fees will be charged to the default form of payment listed on Customer's account.
  11. Identification. Customer and each member of the traveling party must present government-issued photo identification before boarding; such identity document should match the name as it appears on the Confirmation. Failure to provide proper identification may result in (i) delay of boarding and departure, or (ii) or denial in boarding and forfeiture of amounts paid for the Flight. Customer is responsible for informing all passengers that prior to boarding the aircraft they must show at least one form of valid state/government issued photo identification to Carrier for domestic flights. Customer must show carrier a valid passport for any international flights (including Canada and Mexico) and visas when required. Blade is not liable for Carrier's reasonable refusal to allow any passengers to board the aircraft who fails to provide appropriate identification.
  12. Communications and Notices. All communications, including legal notices, sent to Blade must be mailed to the address first set forth above. Any reasonable method of written communication to Customer shall be deemed adequate notice by Blade.
  13. Warranty Disclaimer. The section titled “Warranty Disclaimer” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  14. Additional Disclaimers. The section titled “Additional Disclaimers” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  15. Assumption of Risk, Waiver and Release of Liability. The section titled “Assumption of Risk, Waiver and Release of Liability” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  16. Limitation of Liability. The section titled “Limitation of Liability” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  17. Indemnification. The section titled “Indemnification” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  18. Arbitration, Class Action/Jury Trial Waiver & Governing Law. The section titled “Arbitration, Class Action/Jury Trial Waiver & Governing Law” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  19. Miscellaneous. The section titled “Miscellaneous” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  20. Contact & Support. The section titled “Contact & Support” within the Terms of Service is hereby expressly incorporated by reference as if fully set forth herein (with such interpretive modifications as reasonably necessary to give effect to such incorporation).
  21. Other. Customer agrees that Blade has no responsibility to book hotels or provide any other accommodations. The provisions of these Terms and Conditions that are intended to survive the termination of these Terms and Conditions by their nature will survive the termination of these Terms and Conditions.